How do I contact SpoonfulOne?

You can contact us at SpoonfulOne by emailing us at support@spoonfulone.com or calling us at 844-81-SPOON (844-817-7666). Or if you'd like, open up a chat session with us!

Our address is 125 Willow Road #200, Menlo Park, CA 94025

How do I change my Billing Information

In order to update your Account Details, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Profile” link towards the top of the page.
3. Find the Billing Info section
4. Click on the "Change" button.  On the next page, proceed to updating your billing information and click Save. That’s all! We will use this updated information to process your next order.

How do I change my Account Details

In order to update your Account Details, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Profile” link towards the top of the page.
3. Find the Account Details section
4. Click on the "Change" button.  On the next page, proceed to updating your Account Details and click Save. That’s all! We will use this updated information to process your next order.

How do I update my password?

In order to update your password, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Profile” link towards the top of the page.
3. Find the Password section
4. Click on the "Change" button.  On the next page, proceed to updating your password and click Reset. That’s all!

What payment methods do you accept?

We currently accept all major US credit and debit cards including Visa, Mastercard, American Express and Discover. We also accept Apple Pay, Amazon Pay and Paypal. We are currently not able to accept prepaid credit cards.

How do I update my credit card?

In order to update your credit card on file, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Profile” link towards the top of the page.
3. Scroll down to the bottom of the page until you see the Payment section.
4. Click on the "Change" button.  On the next page, proceed to updating the card number. That’s all! We will use this updated credit card information to charge the next order.

How do I change my shipping address?

In order to update your shipping address, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Profile” link towards the top of the page.
3. Find the Shipping Addresses section
4. Click on the "Change" button.  On the next page, proceed to updating your shipping address and click Save. That’s all! We will use this updated information to process your next order.

How do I edit, skip or cancel my subscription?

In order to update your subscription, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Plans” link towards the top of the page.
3. Find your active subscription where you can easily edit, skip your next shipment or cancel

How can I see my order history?

In order to update your Account Details, please follow the steps below:

1. Navigate to http://www.spoonfulone.com. Click on the “Account” icon on the top right corner of the page. If you aren’t already logged in, please do so now.
2. On the Account page, click on the “Orders” link towards the top of the page.
3. You can view a history of your orders on the next page